British Airways Survey Results

Q4 2024 • Employee Experience Survey

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38,090
Total Participants
of 40,521 employees
94%
Participation Rate
17 total questions
3
Below Threshold
Scores under 85%
85%
Target Score
Acceptable threshold
Section Scores OverviewAverage scores by section
General Satisfaction
82%
Work Environment & Culture
89%
Role & Growth
87%
Recognition & Rewards
87%
Manager & Leadership
89%
General Satisfaction
Section Average: 82%
Q1
Below Threshold

How satisfied are you with your overall experience at [Company Name]?

72%
0%Target: 85%100%
Q2
Below Threshold

How likely are you to recommend [Company Name] as a great place to work?

74%
0%Target: 85%100%
Q3

I feel proud to work for [Company Name].

89%
0%Target: 85%100%
Demographics Overview

Gender Distribution

Women49%
Men51%
• Women in Senior Mgmt: 39%
• Women Pilots: 10.3%

Age Distribution

18-258%
26-3524%
36-4528%
46-5526%
56-6514%

Ethnicity

white61%
asian14%
no Data11%
prefer Not To Say6%
black4%
mixed3%
other1%
Critical Areas Requiring Attention
General Satisfaction

How satisfied are you with your overall experience at [Company Name]?

72%
General Satisfaction

How likely are you to recommend [Company Name] as a great place to work?

74%
Role & Growth

I see a clear path for career advancement at [Company Name].

79%